Online gaming platforms
Monthly platform advisory
A capped number of hours each month for a second opinion on platform changes, provider tickets, reports and incidents.
Licensed businesses only. We ask for the licence details before the first call.
- Online gaming platforms
- Remote, for licensed businesses only
- You receive
- Monthly notes
- Duration
- Monthly, capped hours
- Where
- Remote
- Price
- Fixed, quoted after a 30 minute call
- Language
- English or Turkish
1.0When this helps
- Provider tickets stay open for weeks.
- Changes go live before anyone checks the side effects.
- Management reports do not match the back office figures.
2.0Scope
- A fixed number of hours per month, agreed in advance
- Review of planned platform and configuration changes
- Help with provider tickets and escalations
- A monthly check of key reports against the back office
- A short call every two weeks
3.0You receive
- Monthly notes with decisions and open items
- Ticket and change log
- Quarterly summary for management
4.0What we need from you
From you
- A named contact on your side
- Read access to the back office
- Copies of provider ticket threads
Not included
- Operating the platform for you
- On call support outside business hours
- Carrying unused hours over for more than one month
Thirty minutes is usually enough to see where the risks are.
Tell us what you run and what worries you. We reply within two working days.